1.1 These General Terms and Conditions of Sale (hereinafter: Terms) apply to all offers, orders and agreements of our webshop, to the exclusion of any other general terms and conditions.
1.2 Accepting an offer or placing an order means that you agree to the applicability of these Terms.
1.3 Deviations from the provisions of these Terms are only valid if made in writing, in which case the other provisions remain fully in force.
1.4 All rights and claims stipulated in these Terms and in any further agreements made for the benefit of our webshop are equally stipulated for the benefit of intermediaries and other third parties engaged by our webshop.
2.1 All offers from our webshop are non-binding, and our webshop expressly reserves the right to change prices, particularly where this is necessary due to (legal) regulations.
2.2 An agreement is only concluded after our webshop has accepted your order. Our webshop is entitled to refuse orders or to attach certain conditions to delivery, unless expressly stated otherwise. If an order is not accepted, our webshop will notify you within ten (10) working days after receiving the order.
3.1 The stated prices for the offered products and services are in euros, including VAT and excluding handling and shipping costs, any taxes or other levies, unless otherwise stated or agreed in writing.
3.2 Payment must be made without discount or set-off. Goods will be delivered only after the full invoice amount has been paid to the stated account number that appears during the ordering process.
3.3 Payment can be made by (one of) the method(s) indicated during the ordering process.
3.4 If the prices of the offered products and services increase between the order and its execution, you are entitled to cancel the order.
4.1 The delivery times stated by our webshop are indicative only. Exceeding any delivery period does not entitle you to compensation, nor to the right to cancel your order or dissolve the agreement, unless the delay is such that it cannot reasonably be expected of you to maintain the agreement. In that case you are entitled to cancel the order or dissolve the agreement to the extent necessary.
4.2 The products are delivered at the place and time when they are ready to be shipped to you.
5.1 Ownership of delivered products only transfers once you have paid everything you owe to our webshop under any agreement. The risk of the products passes to you at the moment of delivery.
6.1 You are obliged to check upon delivery whether the products conform to the agreement. If they do not, you must notify our webshop of this in writing and with reasons as soon as possible, and in any case within seven (7) working days after delivery, or at least after the defect could reasonably have been discovered.
6.2 If it is shown that the products do not conform to the agreement, our webshop has the choice to replace the relevant products with new products upon their return, or to refund their invoice value.
6.3 If you do not wish to accept a product for whatever reason, you have the right to return the product to our webshop within seven (7) working days after delivery. Returns in this case will only be accepted if the packaging of the product is undamaged and any plastic seal on the packaging has not been broken, and provided that the costs of return shipping are for your account.
7.1 For misunderstandings, distortions, delays or improper arrival of orders and messages resulting from the use of the internet or any other means of communication in the exchange between you and our webshop, or between our webshop and third parties, insofar as related to the relationship between you and our webshop, our webshop is not liable, unless and to the extent there is intent or gross negligence on the part of our webshop.
8.1 Without prejudice to its other rights, in the event of force majeure our webshop has the right, at its own discretion, to suspend the execution of your order or to dissolve the agreement without judicial intervention, by notifying you of this in writing, without our webshop being liable for any compensation, unless this would be unacceptable under the given circumstances according to standards of reasonableness and fairness.
8.2 Force majeure means any failure that cannot be attributed to our webshop because it is not due to its fault and is not for its account under the law, a legal act, or generally accepted views in trade.
9.1 If you provide our webshop with an address in writing, our webshop is entitled to send all orders to that address, unless you notify our webshop in writing of a different address to which your orders should be sent.
9.2 If our webshop has, for a shorter or longer period, whether tacitly or not, permitted deviations from these Terms, this does not affect its right to still demand direct and strict compliance with these Terms. You may never derive any right from the fact that our webshop applies these Terms flexibly.
9.3 If one or more provisions of these Terms or of any other agreement with our webshop are found to conflict with any applicable legal provision, the provision in question will lapse and will be replaced by a new, legally permissible, comparable provision to be determined by our webshop.
9.4 Our webshop is authorised to use third parties in the performance of your order(s).
10.1 All rights, obligations, offers, orders and agreements to which these Terms apply, as well as these Terms themselves, are governed exclusively by Dutch law.
10.2 All disputes between the parties shall be submitted exclusively to the competent court in the Netherlands.
